Shipping

Domestic (USA)

We'll do our best to ship your package the same day you order.  

 

We offer a couple "oversized" items online which may require an additional shipping charge. We'll notify you before we complete your order for these items.

International Shipping

We'll do our best to ship your package the same day you order. International shipping times will vary depending on location. We ship using USPS Global Priority. If we won't be able to ship within 3 business days, we'll let you know via e-mail.

 

Return Policy

At Cary Quilting Company, we want to make sure you're happy with your purchase. If we've made a mistake with an item in your order or sent you a defective product, simply contact us and we'll make it right for you.

Unfortunately, we can't issue refunds on cut yardage, special orders, books, patterns, kits, custom quilting services, items sold on consignment, or custom-made quilts. Sales on these items are final.

Lost or Damaged Packages

We cannot assume responsibility for packages that are lost or damaged during transit.  If your package is lost, let us know and we'll provide any tracking information that may be available. It is your responsibility to file a claim with the carrier.  

We will not reship lost or damaged packages unless it is confirmed as lost by the carrier.

Privacy Policy

You can find our privacy policy here.